Supported review channels
Launch service is extension-assisted and human-operated. Direct integrations will be added only through approved platform access.
Public review responses with privacy-safe wording.
Extension-assistedHandles 10-point ratings, positive/negative sections, and category scores.
Extension-assistedCaptures stay details and public review context.
Extension-assistedHuman-approved public management responses.
Extension-assistedPublic reviews centralized through approved Medallia hospitality workflows.
Public review inboxGoogle direct integration first, followed by approved OTA connectivity and client-driven additions.
RoadmapA GuestRespond operator opens the authorized owner portal, scans the review, creates and checks the response, posts it through the portal, and syncs the final record to your dashboard. We do not claim unsupported automatic access.